Last updated: April 25, 2026
Keelara LLC ("we," "us," or "our") wants you to be satisfied with CrushMyInterview. This Refund Policy explains when and how you can request a refund for paid subscriptions.
The Free tier of CrushMyInterview is provided at no cost and is not subject to this Refund Policy. You may stop using the Free tier at any time without notice.
You can cancel your subscription at any time from the Settings page within CrushMyInterview. After cancellation, your subscription remains active and you retain access to Pro features until the end of your current paid billing period. After that date, your account reverts to the Free tier and you will not be charged again.
Charges from automatic subscription renewals are not eligible for refund except where required by applicable law. To avoid auto-renewal charges, cancel your subscription at least one day before your renewal date.
Annual subscriptions are non-refundable except where required by applicable law. If you cancel an annual subscription, you retain access until the end of the prepaid year and will not be charged for the following year.
The TrackCV + CrushMyInterview bundle covers both applications under a single subscription. Cancelling or refunding the bundle cancels access to Pro features in both apps simultaneously.
We aim to acknowledge refund requests within 2 business days and reach a final decision within 7 business days. Each request is reviewed individually against this Refund Policy and any consumer protection rights that apply in your jurisdiction. If we are unable to grant a refund, we will explain why and discuss any alternatives that may help, such as cancelling auto-renewal so you are not billed again.
Chargebacks are slower and more disruptive than a direct refund. They are typically resolved in 30 to 90 days rather than 5 to 10 business days, our payment provider charges us a fee for each disputed transaction, and we may be required to respond with supporting documentation. While a chargeback is open, your subscription may be suspended pending the outcome.
If a chargeback is filed without a prior good-faith attempt to contact us, or is determined by the payment network to be without merit, we reserve the right to:
We may update this Refund Policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision. Continued use of paid features after changes have been posted constitutes acceptance of the updated policy.
Keelara LLC